11/30/2023 0 Comments Epic games store refund policy![]() (Make sure and set up 2FA if you haven't already.) If the above steps do not help, then don't hesitate to hit Contact Us on the Epic Games Store help page. Games can be refunded within the first 14 days of purchase and can only be done if you havent played the game for more than 2 hours. It might also plague users who have had their accounts hacked by outside users. If you have multiple accounts, you might have to run through them all to find the one with the game you want to return.Įrror code LS-0021 may become more frequent with this new implementation of the Epic Games Store's self-service refund policy. ![]() Simply log out and log in to the correct account in order to proceed further. If you bought a game from the Epic Games store at full price, and it goes on sale within the refund window of 14 days since purchase and under two hours of playtime, you can get a refund and then repurchase the game. If you see error code LS-0021, you might be logged into the wrong Epic Games account. Determine if you have a purchase on the account or not. How to Request an Epic Games Store Refund - Epic Games Support Epic Games 445K subscribers Subscribe 513K views 2 years ago EpicGames We want to make sure you are able to resolve.Hover over your name in the top right corner and click on Account.Digitally marketing its physical products through the Ubisoft Store, Ubisoft. Login to the Epic Games account you’re using. Some of the games they have introduced to the gaming market in their own.So here's how to verify that the game you want to run or want to return is tied to your account, according to the Epic Games website: In relation to the new self-service refund feature, this might mean you are attempting to get money back for a game not tied to that account. Epic Games Store error code LS-0021īy its strictest definition, error code LS-0021 means you're trying to access a game that is not tied to a specific Epic Games account. 2020) Epic Games Store 2020 Year in Review,, January 28. Let's explain what that means and how to resolve it. Business and legal issues for video game developers - A Training tool World. The launcher will be checking for ownership a little bit differently, which could lead to unexpected errors, specifically the LS-0021 error code. However, by Epic's own admission, this may impact a sector of users that utilize multiple Epic Games accounts. The Epic Games Store is about to institute a new policy that allows for self-service refunds.
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